Data protection provisions

Karamba! attaches much value to the protection of your personal data and creates, processes and uses your personal data exclusively in accordance with the principles referred to below and whilst obeying the applicable data protection laws.

Your personal data

Personal data includes all information that relates to a particular or identifiable person. This includes among other things your name, your telephone number as well as your postal address and email address. Karamba! creates processes and uses your personal data only in connection with the institution and the management of a customer account as well as for the provision of the services offered in connection with the customer account. Other than that Karamba! creates, processes and uses your personal data only in so far as you have given your permission for that.

We use the information with regard to your person as follows:

In order to make sure that the contents of the websites are represented in the way that is most effective for you and your computer;

In order to provide you with information, products and services that you have either asked us to provide you with or in respect of which we believe that they might be of interest to you, in so far as you have declared to agree to being contacted for such purposes;

In order to fulfill our obligations in connection with agreements that have been created between you and us;

In order to draw your attention to changes in our service provision portfolio, in so far as you have declared to agree to being contacted for such purposes;

In order to advertise to you on 3rd party websites.

Protection of your data

In order to protect your personal data we always use the most up-to-date security technologies, in particular the Secure Socket Layer (SSL) Technology.

Your Karamba! customer account

On our website you are offered an opportunity to create a personal customer account for the Online Store. You can use your customer account to store your personal information and you can use that information to make shopping in the Online Store easily and conveniently. In addition Karamba! offers you a particular convenience function, like for instance an overview of your purchasing history.

The customer account is managed by Karamba!. To set up your personal customer account Karamba! needs your first name and surname, your email address as well as a password to be chosen by you. The email address you give us will at the same time serve as log-in ID for the customer account.

In the personal area of your customer account you can at any time update your personal data.

Cookie Technology

‘Cookies’ are encrypted strings of text that a website stores on a user’s computer. Our website may from time to time require the use of cookies on the site. Without cookies we will not be able to keep information you enter on multiple pages together. Cookies also enable us to customise our website and offerings to your needs and provide you with a better online experience on Karamba.com.ng. In addition, cookies are used to:

  1. measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access;
  2. provide functionality such as order history and other functionality that we believe would be of interest and value to you.

The types of cookies that we use are referred to as ‘session’ cookies and ‘persistent’ cookies. Session cookies are temporary and are automatically deleted once you leave Karamba.com.ng. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Karamba!. Cookies do not corrupt or damage your computer, programs, or computer files.

In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails, use session and persistent cookies, to track the number of times Karamba.com.ng is accessed and whether the site was accessed from an advertisement. Sometimes cookie technology is used to track the number of times an advertisement is viewed. In all cases, the cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.

You may set your browser to block cookies or warn you every time one is sent, although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our website.

The use of logistics providers and other service providers
For the dispatch of your order Karamba! makes your personal data available to logistics providers, who process these data for the order of Karamba! and in compliance with these data protection provisions as well as the necessary security measures.

Newsletter, subscription, customer surveys

At regular intervals Karamba! sends newsletters to registered interested parties. In so far as you have registered for a Karamba! Newsletter, Karamba! creates and processes your personal data exclusively for the dispatch of the newsletter concerned. Your data will be deleted immediately when you terminate the newsletter subscription concerned. You can at any time cancel your subscription via the link contained in the newsletter.

Amendments

Karamba! reserves the right to amend these data protection provisions from time to time.

Contact

Questions, remarks and suggestions in respect of these data protection guidelines are always welcome and should be addressed to sales@karamba.com.ng

Security Policy

When you place an order through this web site your personal details are protected from interception assuring your security.

Depending on your browser, you will see a different confirmation that your connection is secure. For the most common browsers, you will see a closed padlock at the foot of the browser.

All transactions are confirmed and authorized by your card issuing bank. Karamba!, that is, Techbango Corporate Services Ltd. is rigorous in the approach in protecting the cardholder and we may contact you for additional security purposes should we deem this necessary.